osbet Terms and Conditions

1. Definitions and Applicability

These terms and conditions ("Terms") apply to the osbet platform and all its services. The key terms and definitions used in this document are explained below:

• "Platform" refers to the osbet website (osbet.cam), all its subdomains, and associated digital services.
• "User" or "Member" refers to any person who has registered with osbet or visited the platform.
• "Account" refers to the personal gaming account registered for each user.
• "Services" refers to online casino games, cricket betting, live games, slots, fishing, and all other entertainment gaming categories.
• "Bonus" refers to any promotional offer, cashback, free spins, or other financial incentive provided by osbet.
• "Real Money" refers to actual funds deposited and withdrawable in Bangladeshi Taka (BDT/৳).

These terms are drawn up in accordance with the laws of Bangladesh and apply specifically to users residing in Bangladesh. By creating an account with osbet, you become legally bound by these terms.

2. Account Registration

To create an account with osbet, users must meet the following requirements:

2.1 Registration Process

Each person may create only one account. Holding more than one account for the same person is strictly prohibited. All information provided at the time of registration must be completely truthful, accurate, and up to date.

2.2 Identity Verification (KYC)

osbet may request the following documents at any time to verify a user's identity:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Document confirming ownership of the payment method

osbet reserves the right to suspend or close an account if the required documents are not provided on request.

2.3 Login Security

It is your sole responsibility to keep your osbet account username and password completely confidential. If you suspect unauthorized access, immediately change your password on the osbet Login page and notify the support team.

3. Age Limit and Eligibility

To become a member of osbet, a user must:

• Be at least 21 years of age and be able to provide legal proof if required.
• Own a valid Bangladeshi mobile number or bank account in their own name.
• Be eligible to use this service under the applicable laws of Bangladesh regarding online gaming.
• Confirm that they are not accessing the platform from a restricted region.
• Not be on a self-exclusion list, whether voluntarily or through a guardian.

4. Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on osbet using the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500 (for each method). Deposited funds are credited to the account after verification.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. osbet generally completes the withdrawal process within 1 hour. The following conditions apply to withdrawals:

• Withdrawals can only be made using the same method used for the deposit.
• The account must be fully verified (KYC completed).
• Applicable wagering requirements must be met (especially for withdrawals from bonus balances).
• osbet reserves the right to hold a withdrawal if there is suspicion of fraudulent activity or unusual transactions.

4.3 Currency and Conversion

All transactions on osbet are conducted in Bangladeshi Taka (BDT/৳). Applicable exchange rates will apply for transactions in foreign currencies. osbet does not charge any currency conversion fee, however payment service providers may apply their own charges.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible to receive a 120% bonus of up to ৳10,000 on their first deposit. The following conditions apply to this bonus:

• The minimum first deposit amount to receive the bonus is ৳500.
• A 20x wagering requirement must be fulfilled before the bonus and the original deposited amount can be withdrawn.
• The bonus balance cannot be withdrawn until the wagering requirement is completed.
• The welcome bonus is applicable only once per user.

5.2 Ongoing Promotions

osbet regularly runs various promotional offers for its members. Each offer has its own terms and conditions, which are detailed on the offers page. General rules:

• Each bonus offer has a fixed validity period. Unused bonuses expire at the end of this period.
• Multiple bonuses cannot be used at the same time unless explicitly stated.
• If bonus abuse, fake accounts, or manipulative betting is detected, the bonus and related winnings will be forfeited.
• osbet reserves the right to modify or cancel any promotion without prior notice.

5.3 VIP Program

The osbet VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback and special benefits are provided at each tier. Advancement to a higher tier depends on the user's gaming activity. Details of VIP benefits are available on the osbet Casino page.

6. Fair Play and Prohibited Activities

osbet is committed to ensuring a fair and safe gaming environment for all members. The following activities are strictly prohibited:

6.1 Fraudulent Activities

• Operating games using bots, automated software, or any form of artificial intelligence.
• Creating an account under a false identity or using another person's identity.
• Creating multiple accounts to collect bonuses (bonus abuse).
• Colluding with other users to influence betting outcomes (collusion).
• Unauthorized access to or hacking of the platform's software or systems.

6.2 Money Laundering

osbet does not in any way facilitate money laundering or the financing of terrorism. There is a legal obligation to notify the relevant authorities if suspicious transactions are detected.

7. Privacy and Data Protection

osbet gives the highest importance to the protection of your personal information. Our detailed policy on the collection, storage, and use of data is described on our Privacy Policy page. In brief:

• Your personal information is used only for the purpose of providing services and maintaining regulatory compliance.
• All data is kept secure using SSL encryption technology.
• Your information is not sold or shared with third parties without authorization.
• Limited information may be shared with trusted technology partners where necessary for service improvement.

By registering, you agree to the osbet privacy policy.

8. Intellectual Property

All content on the osbet platform — logos, trademarks, website design, software code, text, graphics, images, and other materials — are the exclusive intellectual property of osbet.

• Copying, distributing, or modifying any content is prohibited except for personal, non-commercial use.
• The osbet brand name or trademarks may not be used without written permission.
• Game software belongs to the respective providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) — these are protected by their own respective intellectual property policies.

9. Limitation of Liability

osbet is an entertainment gaming platform. osbet is not liable for the following:

• Financial losses incurred through gaming — game outcomes are determined by RNG (Random Number Generator) and are completely impartial.
• Issues arising from internet disconnection, server problems, or third-party technical failures.
• Losses resulting from the user's own negligence or breach of these terms.
• Force majeure events — such as natural disasters, government restrictions, or cyberattacks.

In any circumstance, osbet's maximum liability will be limited to the principal amount deposited in your account.

10. Account Closure and Suspension

10.1 Closure by osbet

osbet may suspend or permanently close an account in the following circumstances:

• Violation of any provision of these terms.
• Failure to complete KYC verification or provision of false information.
• Suspicion of fraud, bonus abuse, or money laundering.
• Account remaining inactive for an extended period.
• Violation of the age limit or use of an account by an underage person.

10.2 Closure by the User

You can request to close your account at any time through our support team. Any verified balance can be withdrawn before the account is closed, subject to applicable conditions.

10.3 Inactive Account Policy

If there has been no activity for 12 months or more, the account will be marked as "inactive". In this case, osbet will notify the user by email.

11. Responsible Gaming

osbet believes that gaming should be an enjoyable activity. We are committed to ensuring responsible gaming.

• Setting gaming limits: You can set your daily, weekly or monthly deposit limits.
• Self-exclusion feature: You can request to exclude yourself from the platform for a specified period of time.
• Reality check: You can configure reminders to appear at regular intervals.
• Problem gaming support: We will help connect you with relevant organisations for professional assistance.

To learn more about responsible gaming, please visit our Responsible Gaming page.

12. Terms & Conditions Changes

osbet reserves the right to update, change or amend these terms and conditions at any time. In the event of changes:

• A notification will be sent to the registered email before any significant changes.
• The updated terms will be published on this page and the "last updated" date will change.
• If you continue to use the platform after any changes, you will be considered to have agreed to the new terms.
• If any change is not acceptable to you, you have the right to close your account.

Therefore, it is recommended that you review this page regularly.

13. Contact & Complaints

For any questions, comments or complaints regarding these terms, please contact us:

• Live Chat: 24/7 support in Bengali at all times
• Email: [email protected]

13.1 Complaints Process

Submit any complaint in writing via email. osbet generally provides an initial response within business days. More time may be needed for a full investigation into complex matters. If you are not satisfied with the resolution, you may request that the matter be escalated to senior management.

13.2 Applicable Law

The interpretation and application of these terms will be governed by applicable law. Any disputes will first be attempted to be resolved through negotiation.